Shipping policy

Shipping

The PALESTRA online store ships orders within Greece and to Bulgaria and Germany.

Greece — BOX NOW locker delivery

Shipping costs €4.90. Shipping is free for orders with a total value of €50.00 or more.

Choose a BOX NOW locker in the cart before checkout. Your locker selection is saved with your order.

The estimated delivery time is 3–5 business days. Delivery times may be affected by public holidays, remote areas or carrier delays.

Bulgaria — BOX NOW locker delivery

Shipping costs €3.00 for small parcels. Choose a BOX NOW locker in the cart before checkout. Your locker selection is saved with your order.

The carrier's estimated transit time after dispatch is 2–3 business days.

Germany — BOX NOW home delivery

Shipping costs €9.00 for small parcels. Enter the recipient's street address during checkout; no locker selection is required.

The carrier's estimated transit time after dispatch is 7 business days.

International parcel limits

The Bulgaria and Germany rates apply to parcels fitting within 8 × 45 × 60 cm and weighing no more than 2 kg, with contents valued at no more than €100. International shipping is not free above €50. For a larger shipment, contact shop@palestra.global before ordering.

Delivery times may be affected by public holidays or carrier delays. BOX NOW shipments are booked manually by the PALESTRA team, and tracking is added to the Shopify order after dispatch.

The customer is responsible for the accuracy of the address and contact details provided during checkout. For help with a shipment, contact shop@palestra.global.